VIDEO: Bono To Fight AIDS with Facebook Money

Ezra Klein‘s eloquent polemic against income inequality looks a lot to me like a case study on the economic consequences of being a superstar, coupled with the notion that superstar economics are taking hold in ever more fields due to communication technology. And it is frightening, as he suggests.

But it also offers a hint of its own way out — Bono is going to spend his $1 billion in Africa fighting AIDS. Because of technological advances, that amount of money may win against AIDS (for the record, I think not at this time, but perhaps as few as 10 years in the future that starts to sound plausible). It is well known that the Bill and Melinda Gates Foundation looks for challenges based on the estimated dollar amount to solve a global problem like Malaria, and they seem poised to take on more ambitious challenges as technology allows.

Can impossibly satisfied superstars like Bono and Gates be expected to make up in philanthropy what used to happen by workers spending wages? Is that realistic? Should charity simply be enforced through taxes or another measure?

Superstar Cabbie

Here’s a great post on the Atlantic Cities blog on Rashid Temuri, the ingenious Chicago cabbie who has used Twitter to improve taxi service in Chitown and in the process become a kind of one-man taxi service himself. This is supposed to be a heart-warming story and it is, showing how superstar economics now apply to everyone with an internet connected clientele (which is to say, virtually everyone in a major metro and many others too). In the short term, Temuri is publicly outperforming his competitors and as a result he’s taking their market share. Of course, none of this is going to help in a few years when driverless cabs provide an even better service than Temuri can, and cheaper.

The Eradication of Disability as an Input to Technological Growth

News is circling today that two British patients have had partial success with electronic retina implants restoring sight to the blind. This got me thinking about the steady progress of aids for the disabled. As cochlear implants, retinal implants, and thought-controlled prostheses continue to improve, people who would previously not have had the chance to make large contributions to society will be able to do so. Stephen Hawking is a good example of a disabled person who, aided by technology, has made a singular achievement in his field. Imagine if just one or two more such people are enabled by better technology to pursue their passions.

Is Technology Addiction the Real Problem?

In this thirty minute talk, Robert Scoble discusses a wide array of fascinating new technologies that are just now coming to market. What a lot of these technologies have in common is their high degree of personalization. Technology is getting better at figuring out what we want and giving it to us exactly when we want it.

Near the end of the video, Scoble delivers his thesis: When it comes to technology, privacy is not the issue. People are going to get used to their lack of privacy. The bigger concern is addiction.

I agree that on the surface, addiction seems like a menacing issue. We are all familiar with modern stories of technology addiction like the World of Warcraft player profiled in this short film:

But if we are going to talk about addiction we should agree on a basic definition. The one that I have always subscribed to is “continued use in the face of consequences.”

Let me illustrate with a few examples: Suppose you are so addicted to using your smart phone that you are constantly sending texts while driving. As a result you rear end someone with your vehicle. You experience various financial costs, including higher insurance. But instead of learning a lesson, you get your car fixed up and go right back to your old behavior of texting while driving. Continued use in the face of consequences.

In case that doesn’t sound familiar enough, here’s another example. You have a bit of work you need to get done. You sit down to do it, but every ten minutes or so, you can’t resist checking Facebook. You do this even though on some level you kind of hate Facebook and wish it would go away. Inevitably when you check Facebook, at least one link or comment catches your eye, and what was supposed to be a momentary break turns into about half an hour of time wasted. Repeat ad nauseum. Continued use in the face of consequences.

Now these are ordinary, everyday examples, and as such there is a way in which they feel different from the obsessive World of Warcraft player who does nothing else but play a game for 400 days straight. And yet pinpointing the source of this perceived difference is not easy. When it comes to severity of consequences the texting-while-driving example is by far the worst, since in this case the addict is risking large amounts of money and possibly even his life. By contrast, the worst thing that could happen to the World of Warcraft player is a gradual deterioration in his health that probably follows from sitting around all day.

And yet the texting-while-driving addict may strike us as more normal, not because he is any less addicted, but because he still appears to be engaged with the outside world. He is leaving his house; he is driving somewhere; he is communicating with a friend via text. By contrast the World of Warcarft player (even though he plays what could be described as a social game) never leaves his house, makes excuses to his friends about why he can’t go out, and spends most of his time engaged in an alternate fantasy world.

To make the point even more clear, let’s compare World of Warcraft addiction to Facebook addiction. What is the difference really? They are both social networks populated by avatars of real people. The difference is that while World of Warcraft is a virtual world, Facebook is more of what you might call a mirror world.  Facebook attempts to model and integrate with “real life” as we know it, whereas World of Warcraft has no such aspirations.

Now imagine that technology begins to systematically remove the consequences from these addictions. Self driving cars make it so that texting while driving is no longer a concern. Miracle health drugs make it so that you can sit around all day and play World of Warcraft without becoming obese. Intelligent personal assistant software and attention-enhancing drugs make it so that you are able to stay on track while doing your work and avoid being sucked into the distraction of Facebook.

Using my original definition, no consequences means no more addiction. We have just “cured” our addicts.

For this reason I feel like technology addiction is going to be a transitional period—a moment in time when our technology is good enough to lure us into self destructive habits, but not good enough to protect us from the consequences of those habits.

At the end of the day we are left with a new issue that I think will turn out to be more important. And it relates to our level of “engagement with the real world.”

If I give you a holodeck where you can fulfill your wildest fantasies, and you elect to never leave…the correct term for that is not addiction. At least in so far as you suffer no consequences from doing so, and the power bill that keeps the virtual reality machine going continues to get paid on time.

Rather what is interesting about the holodeck scenario is that you have just completely turned your back on the real world. You have withdrawn into your own mind, into a personalized solipsistic fantasy world where you are the one true god. Moreover, you have decided that this private heaven is preferable to the world we all share together, the real world where you don’t always get what you want, and things are often out of your control.

What’s interesting about such scenarios is that with consequences removed from the equation there is not necessarily anything wrong with such behavior, and yet on some level it is still viscerally disturbing.

In the future we are all going to be hopelessly dependent on our technology. That’s already true. In a way it’s a moot point. The big question will be, do you want to withdraw into a world of your own choosing? Or do you want to stay here in “the real world” with us?

Can We Really Expect Privacy Controls in a Transparent Society?

Hank Pellissier of IEET recently posted an article entitled “100% Honesty, Transparency, Disclosure – is this the “naked future” we want?“ In the article, Pellissier describes the most extreme version of a transparent future: a world where you walk into a party and literally everyone knows everyone else’s thoughts.

It’s a fun article and an interesting thought experiment, but as you read through the text it becomes apparent that Pellissier is not really talking about a transparent future. In fact, his described utopia involves extremely robust privacy protections. The article makes several references to the idea of private and public mind files, implying that as an individual you still get to be the final arbiter of who does and doesn’t have access to your information. At one point he describes the level of sharing that would be necessary in choosing a marriage partner.

“Marriage partner? Private files that are usually off-limits are opened to peruse priorities like “long-term loyalty,” “patience,” interest trends,” and “annoying habits.”

Now this is a speculative world, and I’m not sure how these “mind files” are supposed to work. But a key feature of files is that they are easy to copy. Open your files to someone once, and those files are now out of your control. People can potentially copy and reshare that data at will.

But more importantly, Pellissier ignores how much will be inferable about us from our external behavior. A computer does not need to read your mind to determine your personality traits. If we imagine a world rife with sensors and information sharing, then there will be a wealth of data available on all of us. And you can bet that data will be parse-able in such a way that any “annoying habits” of mine will be able to be determined whether or not I voluntarily open up my private mind files.

At one point, Pellissier describes a discussion with his daughter:

“When I proposed my 100% transparency utopia to my family, my 12-year-old daughter rebelled. “We’d be robbed!” she exclaimed. “Bad guys would know our address and where we hide the key!” No, I explained. Mind-sharing would contain options, with public or private settings for different data, like Facebook. Everyone could be as secretive as they wished.  Shy, paranoid, and mystery-loving people could mingle together, laboriously extracting information from each other in old-fashioned Luddite ways.”

If this were my daughter, my response would have been different. First I would have explained that our address (and quite possibly the location of our key) would already be readily available to anyone interested in doing us harm. For this thought experiment to make any sense, we have to picture a sensor-rich, camera-heavy, highly networked world. In such a future how can you possibly expect to hide the location of the property that you return to every single night? You don’t think any cameras or GPS devices are going to capture you doing so? I’m pretty sure all it takes for a bad guy to find someone’s address now is a little bit of light googling. And that’s today.

Fortunately, I would explain to my daughter, if these bad guys do decide to rob us, their crime will be fully recorded and traceable to them, for the exact same reasons listed above. So most likely the bad guys won’t bother us, given that they face a near certainty of being caught.

It sounds nice to imagine a future with robust privacy settings, where we all can dicate what is and isn’t private. But deep down I really don’t see how that can ever be viable. To achieve this would require a locked down future where we are all running the same operating system. You need a unified system or else you can’t enforce any of these supposed privacy controls. And at the point we have a unified system, we are at the mercy of the programmers and how they decide to handle the inevitable conflicts of interest that will arise.

We can learn a lot by looking at the modern day intellectual property debacle. This chapter from Free Culture describes a documentary filmmaker who accidentally captured a few seconds of The Simpsons playing on a TV in the background of a shot. Fox ended up demanding 10,000 dollars in payment for use of the copyrighted material. In this moment, a simple act of documenting the world somehow crossed over and became infringement.

Now imagine I am in a bar with friends. I glance across the room and happen to witness a gay couple talking and laughing. All I do is glance for a second, but that’s enough time for my glasses to record and store their presence. I am recording the whole night at the bar because it is a special night, my last evening in Los Angeles before a long trip. Later that evening, I upload part of the video so I can share a funny thing someone said to me.

It just so happens that contained within the clip I upload are the faces of this gay couple at the bar. Modern face recognition means their faces can be tied to their real identities. The result: I may have just unintentionally outed these people.

We can think of this video clip as a “mind file.” Who owns it? Do I own it? After all the experience happened to me. But at the same time, the clip contains potentially sensitive information belonging to someone else. Specifically data about their sexual orientation and activities on a given night.

In a truly transparent society, the answer is simple: Tough luck for the gay couple at the bar. They are in a public place; they should not be expecting privacy. Instead of trying to protect their secrecy, we should be evolving as a society to the point where sexual orientation is a non-issue.

But in a privacy-controlled pseudo-transparent society, like the one Pellissier describes, the answer is not so clear. Can the gay couple send me a take down notice? Are all the faces of all the people in the background of my home videos automatically going to be blurred? There is not necessarily an elegant answer.

In this way, truly protecting your privacy may require you having veto power over what other people choose to do with their own recorded memories. Such veto power sounds to me like the biggest privacy invasion of all.

Klout and the Attention Economy of the Future

Generally speaking, technology makes resources less scarce. But there are some resources that will always remain scarce, at least for the foreseeable future. And it is these resources that the economy of tomorrow will inevitably be based on.

One such resource is attention. People have limited time and therefore can only pay attention to so many things in a given day. People can only follow so many blogs, watch so many channels, go to so many events, and see so many ads before they simply run out of time.

Even in a theoretical future where most material goods are virtually free, and money is largely irrelevant, people’s attention will still be a highly fought-over commodity. In fact, attention may become the single most important economic resource in the years ahead.

A recent Wired article details the rise of the internet service Klout, which measures the influence of people on the web.

“Much as Google’s search engine attempts to rank the relevance of every web page, Klout—a three-year-old startup based in San Francisco—is on a mission to rank the influence of every person online. Its algorithms comb through social media data: If you have a public account with Twitter, which makes updates available for anyone to read, you have a Klout score, whether you know it or not (unless you actively opt out on Klout’s website). You can supplement that score by letting Klout link to harder-to-access accounts, like those on Google+, Facebook, or LinkedIn. The scores are calculated using variables that can include number of followers, frequency of updates, the Klout scores of your friends and followers, and the number of likes, retweets, and shares that your updates receive. High-scoring Klout users can qualify for Klout Perks, free goodies from companies hoping to garner some influential praise.” (link)

In this case, influence is just another way to say “How much attention do you command?” Klout is a compelling example of what the currency of the future might look like. Some day we might get rid of traditional money, in the sense that money is a scarce, transferrable medium of exchange. But the human desire for status and attention means we will probably adopt some new Klout-like measure of our economic worth.

In short, while it’s definitely premature to bet on a specific company like Klout, it’s time to consider that the attention you command may fast be turning into the most important resource you own.

Jamais Cascio: “Opacity is the New Oil”

Jamais Cascio writes:

“In other words, information and data aren’t scarce, they’re increasing rapidly and dramatically.

“But a related phenomenon is scarce, is declining in availability and increasing in value: opacity. Being hidden. Privacy.

“Information isn’t the new oil; opacity is the new oil. The ability to be opaque — the opposite of transparent — is increasingly rare, valuable, and in many cases worth fighting for. It’s also potentially quite dangerous, often dirty, and can be a catalyst for trouble. In short, it’s just like oil. (Which makes me wonder when we’ll have a new OPEC — Organization of Privacy Enabling Companies.)” (link)

As I’ve written before, our economic system is fundamentally based on the sale of scarce commodities. So if our current economic model is going to continue into the future, we are going to have to find new scarce resources to monetize. Privacy is just such a resource. Technological trends are poised to increase rather than decrease the scarcity of privacy. Therefore I will not be surprised if privacy is one of the major commodities people will be willing to pay for in the future.

In the Future No One Will See the Same Thing

Augmented reality is coming and I don’t think anyone can predict for sure what the cultural response will be. However it’s definitely fun to think about the possibilities.

My usual thought experiment goes like this: I imagine a world where everyone is wearing special glasses or contacts, and these lenses automatically record everything everyone sees. I then mix in ubiquitous network access, location tracking, and face recognition, and I start to see a lot of evidence for what you might call the “the end of privacy.”

In such a future, one might expect there to be much less confusion as to what happened at a given date and time. Fuzzy eyewitness accounts ought to become obsolete beside the relative certainty of digital recordings. As a culture we might find it a lot easier to agree on facts, as so much data will be available to support the “correct” story. We might start to develop a unified history.

But there’s another side to augmented reality that throws a big wrench in this vision. Digital recordings are extremely malleable. And when you are wearing augmented lenses all the time, “what you see” becomes just another software preference. You will ostensibly be able to to tweak and filter your vision with the same ease that you might change your computer’s desktop wallpaper. If you want to make your world look like an old movie, you could potentially do that. If you want the sun to be shining all the time, you could potentially do that too. And if you want your husband to look like Brad Pitt, just check a box in the control panel, and it is done. Just know that your husband is probably doing the same thing to you.

I’m not saying that people won’t still choose to see the same things under a lot of circumstances. But the level of individual solipsism that such a technology enables might in some cases fracture the truth to an even higher degree than we’re already used to. And I haven’t even begun to delve into the possibilities of having your vision hacked without your knowing it…

Defending Against Future Spambots and the Erosion of Privacy

When the internet was first becoming widely adopted, spam seemed like it might become a big problem. Luckily spam filters got a lot better, and today I encounter very few issues.

But for a spam or bot filter to work, it has to be able to reliably tell the difference between a human and a non-human. And since we can expect that bots will get progressively more human-like with time, I wonder if certain filters are going to become over-taxed.

A recent article in Wired points out that we may finally be approaching a time when a chatterbot could pass a Turing Test. The article argues that that we are going to have such a vast amount of data to draw upon that the bots might be able to answer previously unanswerable questions.

“Suppose, for a moment, that all the words you have ever spoken, heard, written, or read, as well as all the visual scenes and all the sounds you have ever experienced, were recorded and accessible, along with similar data for hundreds of thousands, even millions, of other people. Ultimately, tactile, and olfactory sensors could also be added to complete this record of sensory experience over time,” wrote French in Science, with a nod to MIT researcher Deb Roy’s recordings of 200,000 hours of his infant son’s waking development.

“He continued, “Assume also that the software exists to catalog, analyze, correlate, and cross-link everything in this sea of data. These data and the capacity to analyze them appropriately could allow a machine to answer heretofore computer-unanswerable questions” and even pass a Turing test.”

Keep in mind a spam bot does not need to pass a Turing Test wholesale to become a nuisance. It just has to be good enough to slip through filters.

The obvious solution is to just employ more advanced filters. However filters can become a nuisance themselves. I still have important messages routed to my spam folder with some frequency. And sometimes it takes me an embarassing three times to pass a captcha test.

More importantly at a certain point, there is a limit to what filters can do to weed out bots based on behavior alone. A functional equivalence between humans and bots means there are no salient differences for the filter to identify.

Again there is a clear solution. Specifically, applications will increasingly need to start relying on proprietary or public “lists of trusted humans.” This is nothing new. When you are on Facebook for example, everyone has been vouched for as “real” by the system. But there are plenty of other more anonymous places on the web where such verification systems are not in place, and that is a large part of their charm. I suspect a trend toward bot-human equivalence will further endanger such havens of anonymity. Better bots are likely to be one more reason why privacy as we know it will have to vanish.

It Doesn’t Matter Who’s President, He Probably Can’t Do Much About Unemployment

Such is the thesis of this Forbes article, which I largely agree with:

“Then this morning, I read an editorial by Chrystia Freeland of Reuters, which made me think of a bigger problem with all the political rhetoric about job loss and job creation: the rise of structural unemployment. Romney can cut all the taxes he likes, and Obama can try to pass more stimulus programs, but no policy can remedy this deeper trend in the economy…

“Technology has meant that increasing numbers of routine tasks are performed by machines. We see this in manufacturing, but I also see it when I go to my corner Walgreen’s, where three automated check-out stands eliminate the need for cashiers (except when the things break down, which is frequently, and a human has to reset them). It’s not just lower-level work like repetitive manufacturing jobs or checkout counters, as Freeland points out. Machines also do the work of travel agents and even legal discovery that used to be handled by well-paid associates with law degrees.”

Our political discussion really needs to begin addressing how to smoothly transition out of a work-based society. However, things aren’t quite bad enough yet that any politician could dare be so radical. The economy will have to get a lot worse first. Even 2016 might be too soon. We’ll have to wait and see.